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Best WordPress Live Chat Plugins to Improve Client Relationships (2023)
Here are some of the best WordPress live chat plugins:
LiveChat
LiveChat is a widely-used live chat software that integrates seamlessly with WordPress. It offers a user-friendly interface, real-time visitor monitoring, customizable chat widgets, and support for chatbots.
Zendesk Chat (formerly Zopim)
Zendesk Chat provides a powerful live chat solution with various features like chat triggers, file sharing, and chat analytics. It’s part of the larger Zendesk suite of customer support tools.
Tidio Live Chat
Tidio Live Chat is known for its simplicity and ease of use. It offers a responsive chat widget, automated messages, and support for multiple operators.
Intercom
Intercom is a comprehensive customer messaging platform that includes live chat, email marketing, and user engagement features. It’s suitable for businesses looking for an all-in-one customer communication solution.
Olark
Olark provides a customizable live chat widget with features like chat transcripts, automated messages, and visitor insights. It integrates well with popular CRM and help desk platforms.
Chaport
Chaport offers a free plan for small businesses and startups. It includes a user-friendly chat interface, canned responses, and chatbot integration.
Drift
Drift is a conversational marketing platform that includes live chat, email marketing, and chatbot capabilities. It’s focused on generating leads and engaging with website visitors.
Tawk.To Live Chat
Tawk.to is a free messaging app that businesses use to build better relationships with their customers. We can Instantly chat with visitors on your website with the free tawk.to chat widget.
JivoChat
JivoChat is a premium plugin that offers a number of features that are not available in the free plugins, such as the ability to create multiple chat agents, and the ability to track chat conversations from multiple devices.
HubSpot Chat
HubSpot Chat is a free plugin that offers a simple way to add a live chat widget to your website. It also integrates with HubSpot CRM, so you can track chat conversations and customer interactions.
When choosing a live chat plugin for your WordPress site, consider factors such as ease of use, customization options, integration with other tools, and pricing plans. Some live chat plugins offer free plans with limited features, while others provide more advanced functionalities with paid subscriptions. Check user reviews and the plugin’s support history to ensure it is actively maintained and compatible with your WordPress version. As always, use the official WordPress plugin repository for security and reliability.